Frequently asked questions

Will COVID-19 affect my Laudpulse.com order?
Following level 3 lockdown regulations we are now offering the full range for sale online. You can now shop the latest Laud Pulse Collection.

You can also book an appointment to visit our Studio Salon in Johannesburg. There you will be able to experience the brand, touch and feel display garments as well as have your chosen garments made to your exact measurements. Safety measures have been put in place to ensure on the safety of our staff and you, our valued clients.

What safety measures has Laud Pulse put in place to prevent the spread of COVID-19 in their Workshop and Studio Salon ?
As per the South African Government guidelines, Laud Pulse will be adopting the following safety measures.

Our Design & Production Workshop and Studio Salon will be sanitised before staff return to work

Staff and client temperatures will be checked before entering the premises.

Hand sanitisation stations will be available at all entry points for our staff and clients.

Clients will be asked to wear face masks when entering the Studio Salon
Clients will be asked to wear face mask when entering the Studio Salon
Gloves will be worn when attending to clients
Studio Salon: Clients to arrive as per appointment only , limited clients at a time
Studio Salon: Staff will be required to use hand sanitiser and practicing regular hand washing.

How can I purchase your beautiful garments?
There are two ways in which you can purchase the Laud Pulse Range.
1. You can order directly from our online store. 2. You book an appointment to visit our Studio Salon in Johannesburg. There you will be able to experience the brand, touch and feel display garments as well as have your chosen garments made to your exact measurements. Click here to book appointment.
When can I expect to receive my order from Laud Pulse?
If ordered directly off our website in a standard size, production of garments will- under normal circumstances -take two weeks. Once completed the package will then be handed over to our couriers for delivery. Delivery time depends on location.

All orders done at our Studio Salon and requiring personalized measurements for the perfect fit or customization of garment for individual tastes will require 2 fittings before final collection/ delivery. After final fitting garments will be ready for delivery within 7 (seven) working days.

Please note that due to Covid 19 Restrictions in South Africa and specific safety measures that are being adhered to, there may be delays in delivery. We appreciate your understanding and patience. We will personally be in touch with each client with an individual relevant timeline and/or date.

I love the designs of the garments but would like to change the prints and colours on some garments. Is that possible?
Yes, it is possible. We have a selection of print and plain fabrics you can choose from. We will advise which fabric type is best suited for the chosen garments.
Can you custom design a dress for me?

Yes. We can design and make a custom dress for you. Please book an appointment at our Studio 

Do you sell face masks?
Yes
How long does it take for a purchase to be delivered?

Due to Covid 19 limitations and the necessary safety measurements that need to be adhered to, we will personally be in touch with each client with an individual relevant timeline and/or date.

To which occasions can I wear Laud Pulse garments to?

You can wear Laud Pulse garments to almost every occasion. To work, to a cocktail party, casually during the day as well as evening events, galas and shows. Laud Pulse garments can be worn many different ways simply be styling them differently. Our Laud Pulse Range has something for everyone to wear anywhere.

What type of African print materials do you use?
How can I contact you if I would like a garment?
How can I find out more about Laud Pulse?
Do you have a show or view when a new line comes out? How can I see your latest items?
Do you sell shoes? Do you sell shoes and accesorizes?

We do not sell shoes. We do not sell shoes nor accessorises.

What are your payment terms once an order is placed for the garments?
I do not live in South Africa. Can you deliver to me?
My family is attending a function. Can Laud Pulse make garments for men and children that match my outfit?
Which courier service do you use to deliver the garment and how much is the delivery fee?